Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. In telecommunications the Moment of Service means…
Balancing the competing priorities of your infrastructure and customers
Challenging in a disrupted market
Transforming operations across service, project and asset lifecycle
Learn from our research with 1,700+ executives, industry by industry, as we asked them about the most important opportunities to improve customer experience in the wake of the pandemic.
Outcomes are the new opportunity. In this report from Boston Consulting Group, find out why it is becoming increasingly common for businesses to adopt outcome-based business models.
The past year has been a time of reckoning for businesses. In the wake of unprecedented turbulence, companies across the world have accelerated transformation strategies and developed new business models.
IFS Cloud enables companies to manage the customer, people, and asset elements of their business in a single solution. IFS Cloud is built for your industry, to solve your business challenges, and to make your digital transformation easier.