Be your best in your Moment of Service™

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Orchestrate Complexity in Telecommunications

Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. In telecommunications the Moment of Service means…


Balancing the competing priorities of your infrastructure and customers


Challenging in a disrupted market


Transforming operations across service, project and asset lifecycle


Why the Moment of Service matters in your industry


Fixing the fundamentals

Learn from our research with 1,700+ executives, industry by industry, as we asked them about the most important opportunities to improve customer experience in the wake of the pandemic.

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Staying relevant in an evolving world

Outcomes are the new opportunity. In this report from Boston Consulting Group, find out why it is becoming increasingly common for businesses to adopt outcome-based business models.

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Understanding new business models and opportunities

The past year has been a time of reckoning for businesses. In the wake of unprecedented turbulence, companies across the world have accelerated transformation strategies and developed new business models.

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"What attracted us to IFS, besides the broad and deep functional capabilities of its software, was its customer-first approach. IFS is an agile, collaborative and trustworthy partner for STC."
Jamel Alshahri, General Manager Enterprise Enablement
Saudi Telecom Company

Customers trust IFS

Customers trust IFS to enable their Moment of Service™


IFS Cloud for Telecommunications

IFS Cloud enables companies to manage the customer, people, and asset elements of their business in a single solution. IFS Cloud is built for your industry, to solve your business challenges, and to make your digital transformation easier.

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