Orchestrate Complexity in Manufacturing
Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. In manufacturing the Moment of Service means…
Managing the entire lifecycle of your products
Gaining complete visibility of your entire supply chain, even in complex make-to-order modes
Building truly responsive customer service engagement
Why the Moment of Service matters in your industry
Fixing the fundamentals
Learn from our research with 1,700+ executives, industry by industry, as we asked them about the most important opportunities to improve customer experience in the wake of the pandemic.
Staying relevant in an evolving world
Outcomes are the new opportunity. In this report from Boston Consulting Group, find out why it is becoming increasingly common for businesses to adopt outcome-based business models.
Understanding new business models and opportunities
The past year has been a time of reckoning for businesses. In the wake of unprecedented turbulence, companies across the world have accelerated transformation strategies and developed new business models.
"When performance, reliability and continuous improvement come together, we achieve our Moment of Service."
Bill Peters, Chief Information Technology
Aston Martin
Customers trust IFS
Customers trust IFS to enable their Moment of Service™
IFS Cloud for Manufacturing
IFS Cloud enables companies to manage the customer, people, and asset elements of their business in a single solution. IFS Cloud is built for your industry, to solve your business challenges, and to make your digital transformation easier.